Buyer’s Guide: eSignature Solutions for Sales Contracts
Ever since Congress passed the ESIGN Act in 2000, which established the legality of electronically signed documents, companies have begun to recognize the importance of eSignatures...
Key Performance Indicators to Align the Contract Management Process With Your Sales Process
The merger of contract management processes with sales processes has become a top priority for CEOs and CFOs as the ability to get contracts signed, tracked and filed becomes...
What to Look for in E-Signature Providers
Electronic signatures are gaining momentum due to accelerating consumer technology and the need to reduce both transaction costs and the time to close business. But despite...
Electronic Signatures: A Strategic Way to Shrink the Sales Cycle and Improve Operational Efficiency (Aberdeen Report 2010)
Early in 2010 Aberdeen Research surveyed 472 organizations to learn about their ability to shorten the sales cycle and improve operational efficiency. The study aimed to identify...
Case Study: Live Chat Helps Internet Pharmacy Provide Personal Assistance Online
Specialty Internet Pharmacy Reaps Benefits of Using Live GuideInstantaneous support for patient questionsPrompt and efficient personalized careConfidential video consultations...
Case Study: Live Chat Increases Airline Customer Service Efficiency
SAS implemented chat and experienced an immediate effect: a 100% increase in service efficiency, quicker response times, and more satisfied customers. On top, the new communication...
