What to Look for in E-Signature Providers
Electronic signatures are gaining momentum due to accelerating consumer technology and the need to reduce both transaction costs and the time to close business. But despite...
Electronic Signatures: A Strategic Way to Shrink the Sales Cycle and Improve Operational Efficiency (Aberdeen Report 2010)
Early in 2010 Aberdeen Research surveyed 472 organizations to learn about their ability to shorten the sales cycle and improve operational efficiency. The study aimed to...
Case Study: Live Chat Helps Internet Pharmacy Provide Personal Assistance Online
Specialty Internet Pharmacy Reaps Benefits of Using Live Guide
Instantaneous support for patient questions
Prompt and efficient personalized care
Confidential video consultations...
Case Study: Live Chat Increases Airline Customer Service Efficiency
SAS implemented chat and experienced an immediate effect: a 100% increase in service efficiency, quicker response times, and more satisfied customers. On top, the new communication...
Case Study: Axonom Increases Accessibility and Quality Leads with Live Chat
Axonom is happy to use its new live chat solution from Netop as a convenient customer service enhancement, a low-impact way to engage prospects in conversation, and a potent...
What’s Your Purple Goldfish
What’s Your Purple Goldfish (WYPG?) is about differentiation via added value. Marketing to your existing customers via G.L.U.E (giving little unexpected extras)....