Deploy, Scale & Manage Great Experiences in Minutes. See PureConnect in Action!

Wednesday, November 1, 2017 – North America and Latin America Thursday, November 2, 2017 – Europe, Middle East, and Asia-Pacific The ability to quickly scale and manage a contact center team...
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Don’t Put Your Customer Experience in Jeopardy!

Wednesday, October 25, 2017 – North America and Latin America Thursday, October 26, 2017 – Europe and Asia-Pacific See how Blended AI enhances the power of the human touch. Businesses are...
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How Large Contact Centers Are Managing Risk as CCIM Vendors Struggle

Featuring Guest Speaker Art Schoeller, VP and Principal Analyst, Forrester Wednesday, September 27, 2017 – North America and Latin America Thursday, September 28, 2017 – Europe and Asia-Pacific It...
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Customer Webinar: Transforming a Non-Traditional Call Center: Hear the Rochester Regional Health Success Story!

Wednesday, August 30, 2017 – North America and Latin America Thursday, August 31, 2017 – Europe and Asia-Pacific Whether you’re in healthcare, tech or manufacturing, every industry has...
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Learn How a Virtual Networking Approach Can Strengthen the Security of Federal Networks

Live Date: July 11, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT There’s no shortage of cybersecurity initiatives and tools created to secure federal agencies. The recent Executive Order is just one example...
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Application Security in the Age of Open Source

Live Date: June 20, 2017 @ 1:00 p.m. ET / 10:00 a.m. PT Open source software is the foundation for application development worldwide, comprising 80 to 90% of the code in today’s applications. Its...
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