The Proof is in The Data: 10 Real World CX Transformations
On Demand Webinar
Through six months of extensive customer interviews and data analysis, Robin Gareiss, President and Founder of Nemertes Research, evaluated...
Best Practice Webinar: 5 Things to Consider When Building Chatbots – Hear the Bosch Success Story
Keep your customers happy, avoid the avalanche of interactions across channels and lower your costs to serve by deploying chatbots as a powerful tool to answer rising expectations.
Learn...
Make a Call Center Technology Move with Confidence
See how you can reduce the risk and frustration of migrating call center applications. With proper planning and key team members in place to assist you, you’ll avoid...
Deploy, Scale & Manage Great Experiences in Minutes. See PureConnect in Action!
Wednesday, November 1, 2017 – North America and Latin America
Thursday, November 2, 2017 – Europe, Middle East, and Asia-Pacific
The ability to quickly scale...
Don’t Put Your Customer Experience in Jeopardy!
Wednesday, October 25, 2017 – North America and Latin America
Thursday, October 26, 2017 – Europe and Asia-Pacific
See how Blended AI enhances the power of the...
How Large Contact Centers Are Managing Risk as CCIM Vendors Struggle
Featuring Guest Speaker Art Schoeller, VP and Principal Analyst, Forrester
Wednesday, September 27, 2017 – North America and Latin America
Thursday, September 28, 2017...
