Discover how marketers are combining that knowledge with other sources of customer information to guide marketing decisions and shape marketing campaigns, cultivating relationships...
In this white paper, NetBase presents analysis that shows a high correlation between their Net Sentiment Score and published scores from the American Consumer Satisfaction...
Get smart about how you use web visitor and lead intelligence and help your sales team win more often.Download Website Visitor & Lead Intelligence: Your Sales Enablement Secret...
67% of B2C companies and 41% of B2B companies have acquired a customer from Facebook. With over 950 million people on Facebook, there are probably some customers waiting for...
Not only do you need to work with your client to get the right topic and do the writing, but you also have to lay it out professionally.This free Agency eBook Kit contains...
The integration of social media and customer service operations is no longer an option. Failure to do so results in marketing or other departments trying to address issues...
