Unifying the 21st Century Contact Center
Learn how advanced cloud contact center platforms enable combining standalone systems and provide a single view of each customer.
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Texting. Smartphones. Tablets. Oh my! Business Communications in a Mobile World
Live webinar – June 20, 2013 at 4:00 PM EDT / 1:00 PM PDT
A lot has changed in the way we communicate for business. A decade ago, most organizations had employees who came...
7 Benefits of Collaborating in the Cloud
Cloud-based collaboration is quickly proving to be the most effective and efficient way to bring diverse and distributed teams together.
Much of the benefits of cloud computing,...
Worldwide Enterprise Social Software 2012 Vendor Analysis
As use cases of enterprise social software broaden and mature, organizations are looking to engage internal users and customers in an ongoing conversation, inside and outside...
Fully Managed – Fully Supported: The “NEWT” End-To-End PBX Phone System Solution
NEWT™ Managed PBX provides a scalable voice solution with a multitude of sophisticated features, all without the need to purchase expensive equipment or hire an IT staff...
Advanced Reporting for Smarter Storage Environments
As today’s organizations continue to store and manage massive amounts of digital information, staying ahead of the data deluge can be a constant challenge. Simply keeping...
