Refreshed IVR as the Cornerstone to Optimal Customer Service
For decades IVR has been the front door to the enterprise. An effective IVR system can contribute significantly...
Helping Brands Win Lifetime Customers
Mobile and the Internet are the most important communications phenomena of our lifetimes.
With 4.55 billion mobile users worldwide driving...
How to Ensure Wide Adoption and Maximize ROI
While video conferencing can offer significant, measurable benefits to companies and their employees, all video conferencing...