Deploying an EFSS Solution: Six Steps for Success
Enterprise File Synchronization and Sharing (EFSS) products are making inroads into the enterprise. In fact, Forrester analyst Ted Schadler recently called the space the...
Forrester Study: Total Economic Impact von IBM UrbanCode
Forrester interviewed four customers with several years of experience using IBM UrbanCode to support their DevOps approach. The purpose of this study is to provide readers...
Étude d’ Impact Economique sur IBM UrbanCode: Faire preuve de rapidité
Forrester a interviewé quatre clients ayant plusieurs années d’expérience en utilisant IBM UrbanCode pour soutenir leur approche DevOps. Le but de cette étude est...
What’s the Easiest First Step to Omnichannel? Surprise – It’s Your IVR! (Latin American Event)
Featuring Kate Leggett, VP and Principal Analyst, Forrester Research
Live Event Date: October 19, 2016 @ 12:00 PM CDT / 3:00 PM BRST
Omnichannel self-service is the new paradigm....
What’s the Easiest First Step to Omnichannel? Surprise – It’s Your IVR! (European Event)
Featuring Kate Leggett, VP and Principal Analyst, Forrester Research
Live Event Date: October 19, 2016 @ 3 PM BST / 4 PM CEST
Omnichannel self-service is the new paradigm....
What’s the Easiest First Step to Omnichannel? Surprise – It’s Your IVR! (North American Event)
Featuring Kate Leggett, VP and Principal Analyst, Forrester Research
Live Event Date: October 19, 2016 @ 10 AM PT / 1 PM ET
Omnichannel self-service is the new paradigm....
