The Future of Customer Relationship Management
In this postrecession economy, businesses are finding it increasingly important to change the way they communicate with customers. Traditional ad campaigns and marketing...
The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices
This white paper address how data mining is used to get more value from CRM systems — particularly focused on application of predictive analytics to the customer lifecycle...
Four Ways Integrated CRM-ERP Solutions Improve Productivity
One important area where organizations can use technology to improve productivity is by integrating the applications they use in their front-office and back-office operations....
The Future of Customer Relationship Management
In this postrecession economy, businesses are finding it increasingly important to change the way they communicate with customers. Traditional ad campaigns and marketing...
CRM: For A Higher Level of Customer Service
For businesses large and small, their profitability and success depends upon customer retention, customer relationship enhancements and customer acquisition. This is often...
Successful Implementation of a CRM System
Recently, a company spent $25 million in CRM system’s execution. The company has been one of the leading forest-products companies in the world but for the past several...
