What’s the Easiest First Step to Omnichannel? Surprise – It’s Your IVR! (European Event)

Featuring Kate Leggett, VP and Principal Analyst, Forrester Research

Live Event Date: October 19, 2016 @ 3 PM BST / 4 PM CEST

Omnichannel self-service is the new paradigm. Firms are organizing to provide self-service options across all channels in order to meet customer needs and expectations—going beyond traditional IVR. Are you prepared to offer your customers personalized self-service across all channels including legacy applications like your IVR?

Please complete the form below to register for this event:

E-mail Address

First Name

Last Name

Company

Title

Function

Role in IT decision-making process

Company Size

Industry

Address

City

State/Province

Zip

Country

Business Phone

How many contact center agents does your organization utilize?

You are receiving this email on behalf of our partner, IT Business Edge, and the resource sponsor, Genesys. By accessing this free resource, you agree that IT Business Edge or Genesys may contact you about other offers that may be of interest.

By clicking on the “submit” button above, I agree that I have carefully read the Legal Notices, and the Privacy Policy, and I agree to be legally bound by all such terms.

Blog

What’s the Easiest First Step to Omnichannel? Surprise – It’s Your IVR! (European Event)