5 Steps to Managing the Unexpected with Case Management

Discover how case management helps track and manage events that fall outside of the work order process. Read “5 Steps to Managing the Unexpected with Case Management” - Infor's “how to” guide to monitoring, documenting, and assessing events before they become problems.

In the guide, you will learn:
  • How to initiate a case
  • What kinds of information to document
  • Ways to determine the root cause of the event
  • Why assessing risk is important
  • How testing against existing processes benefits your organization
Don't allow unexpected events to disrupt your maintenance strategy.

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