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Discover how case management helps track and manage events that fall outside of the work order process. Read “5 Steps to Managing the Unexpected with Case Management” – Infor’s “how to” guide to monitoring, documenting, and assessing events before they become problems.
In the guide, you will learn:- How to initiate a case
- What kinds of information to document
- Ways to determine the root cause of the event
- Why assessing risk is important
- How testing against existing processes benefits your organization
Don’t allow unexpected events to disrupt your maintenance strategy.
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