With identity theft and consumer fraud rising, and more frequent and sizable data breaches in the news, financial institutions need to work harder than ever to protect their customers and their business. According to a 2014 Javelin Strategy & Research Study, there is a new victim of fraud every two seconds – and that’s just in the U.S.
Download this white paper to learn how you can use multi-channel communications to minimize the costs of fraud while also increasing customer loyalty.
Discover the value of real-time, multi-channel interactions and the importance of proactive fraud resolution.
Authored and sponsored by Genesys
