Many people find process mapping a useful way to introduce Business Process Management concepts to an organization and help people think about their work from a process perspective. This white paper helps you get started with process mapping basics.

When you first try process mapping, the trick is to keep it simple at first and save the difficult details for later. This introduction will help you with the hardest part: getting started.

In it, you will learn how to:

• Choose the right processes to begin with
• Identify and organize tasks
• Assign and define roles
• Distinguish between "hassle" v. "value" & more