Making Knowledge Management Central to High-Tech Customer Service
Customer service is no longer about someone sitting at a desk answering the phones. Although still a crucial element to success, it is not the only channel we have today....
IDC Partner Program Review: IBM PartnerWorld
IDC, a premier global provider of market intelligence and advisory services, presents a program review of the IBM PartnerWorld program.Request Free!
PartnerWorld Program Guide
Now, the IBM® PartnerWorld® program is better than ever. Explore this interactive media website to learn more about the updates to the IBM Business Partner program, including...
Partner Program Guide – Let’s Build A Smarter Planet Together
Whether you're considering joining IBM® PartnerWorld® or are already an IBM Business Partner, read this program guide to navigate the support available to members, learn...
Free eBook: Beyond the Facebook Business Page – How to Generate Traffic & Leads with Facebook
In HubSpot's new eBook, Andrea Vahl, co-author of Facebook Marketing All-in-One For Dummies, reveals insights on how Facebook can turn into a driver of real business results.This...
New Research: The Social Media Data Stacks
If you don't think social media marketing can influence your marketing efforts, consider these facts:Social media site users spend an average of 5.4 hours a month engaged...
