Most enterprise mobile apps offer excellent self-service and transactional capabilities. Think about it: What good is a self-service mobile app if a user has no recourse but...
Based on interviews with 800 senior executives, including 244 CEOs from around the world, the study found that:The new communication reality has left companies in a state...
Follow along with Chris as he assembles, refines, and publishes a dynamic and engaging iBook for distribution on the iPad using the iBooks app. The course demonstrates the...
Today @ Target Marketing covers the gamut of top direct marketing issues, from database marketing and creative to e-commerce, lists, telemarketing, B-to-B, privacy and more.Request...
Top companies now know that social media is a powerful way to listen to their customers. The most successful customer service teams today are not only monitoring social, they're...
Customers today expect immediate service and fast resolutions from the social Web. These conversations are happening right now among millions of people. Are you listening?...
