iBooks Author Essential Training
Follow along with Chris as he assembles, refines, and publishes a dynamic and engaging iBook for distribution on the iPad using the iBooks app. The course demonstrates the...
Today @ Target Marketing
Today @ Target Marketing covers the gamut of top direct marketing issues, from database marketing and creative to e-commerce, lists, telemarketing, B-to-B, privacy and more.Request...
Engaging Customers in the Social Era
Top companies now know that social media is a powerful way to listen to their customers. The most successful customer service teams today are not only monitoring social, they're...
The Science of Social Listening for Customer Experience
Customers today expect immediate service and fast resolutions from the social Web. These conversations are happening right now among millions of people. Are you listening?...
3 Steps to Make the Case for Social Customer Service
Make the fundamental shift to a powerful social customer service today. Watch and see how you can easily:Demonstrate the need Calculate social media ROIShow benefits across...
CRM Magazine’s 2012 Service Leader Award Report
See how the Salesforce Service Cloud took home top honors in the categories of Customer Case Management and Web Support in the March 2012 issue of CRM Magazine, and how Salesforce...
