What is Customer Service?
“Too often, customer service is viewed as a department, a designated employee’s job role, or someone else’s responsibility. Because of this limited view...
Why Second-Hand Words Could Be Worth More Than Gold!
Any organization that localizes or translates content has three important language assets that it must protect. The first is the source content, which is often controlled...
8 Simple Rules to Globalize Your Content Now!
If you have seen Val speak at a conference on the 8 Simple Rules and always wanted to get your hands on a written version of her talk, this eBook is for you. This eBook...
Get the 2013 G2 Crowd CRM Grid
See the CRM Leaders and the Laggards - Get the 2013 G2 Crowd CRM Grid that rates CRM products based on user reviews and data gathered! Better than analyst and research reports,...
Top 10 Features Small and Medium Businesses Need in a CRM Solution
All sized organizations now recognize the value of using a CRM solution to manage interactions with customers, clients and sales prospects. This white paper helps small and...
A Quick Peek at the Salesforce App
Download this eBook now and get a taste of the world's #1 sales, service, and marketing app.Request Free!
