 | There's no doubt that the future of computing is in the mobile space, and most indicators suggest that Google's Android Mobile OS will be on a great number of devices. But with this wave of transitioning to smart devices, technical support calls are skyrocketing. What issues must companies consider to find the right support solution? Do organizations need remote support to effectively decrease call times and increase customer satisfaction? Can the success of remote support in the PC help desk market be duplicated in the mobile market, and what technologies can make this happen? In this webcast, they'll answer those questions and more with two of the leading experts, Gartner Research Vice President Leif-Olof Wallin and RSUPPORT Vice President Matthew Choy. They will reveal how you can best handle the increase in mobile technical support calls and deliver the highest level of customer satisfaction. Request Free! |
