Traditional S&OP processes and systems have had limited success in responding to the increased complexity and volatility in today’s marketplace. Too often strategy...
It can be difficult for enterprises to navigate the broad array of available cloud contact center offerings: with the increased acceptance of cloud among enterprises, as...
Unlocking the True Potential of Video Collaboration
Technological changes are forcing a radical transformation in business norms and practices. Geographically dispersed workforces...
In a recent study, McKinsey found revenues grew 10-15% with a 20% customer satisfaction increase when companies focused on journeys rather than solely looking at individual...
The clock is ticking on your quarter—and your sales quota. Your sales team is trying to get signatures and close deals, but are losing time dealing with paperwork and chasing...
In this research study hear from more than 1,500 line-of-business leaders, IT leaders, and information workers about the effectiveness of their organization’s document-based...
