Enterprise Apps and Mobile Strategy
Leading companies like REI, Stryker, and Black Diamond know that engaging employees is important. That’s why they created apps specifically for internal audiences — apps...
Who’s Afraid of Legacy Consolidation?
Why There’s No Need to Fear Replacing Your ITSM Legacy Suite
Migrating to a modern ITSM platform has myriad benefits. So why aren’t more companies doing it? This...
IDC: Delivering Enterprise Value with Service Management
IDC’s analysis of ServiceNow customers using the company’s suite of cloud-based service management solutions demonstrates that these customers are creating substantial...
Investing in ITIL-Aligned ITSM Technology
If you are interested in implementing ITIL–the IT service management (ITSM) framework–you need to carefully consider the blend of people, processes, and technology...
Are Your Technology Decisions Killing Your Customer Experience?
Today’s customers expect a seamless, intelligent, and personalized experience that operates at the speed of the cloud and on a continuous basis. However, many of the...
Gartner: Magic Quadrant for Operational Database Management Systems
Why Microsoft for your operational database management system? When it comes to managing your data, the choice is clear: Microsoft is an industry leader in ODBMS. Don’t...
