With all the devices and channels out there, it’s harder than ever for companies to maintain a consistent brand experience. There are more ways for customers to connect...
With a world of information and accessibility in their pockets, customers can engage with a brand whenever and wherever they want. This flexibility has made mobile technology...
To set themselves apart, companies need to shift to an experience-first approach that keeps customers engaged as they move from device to store and back again. Read Moving...
What distinguishes one hotel from another is the “new” guest experience. The use of new technologies is the key to improving a guest’s stay. To support...
Data holds the key to your success, regardless of the type of business you are in or the size of your organization. Yet many of us struggle to access the information we are...
Organizations across Americas, EMEA and Asia Pacific are hoping to harness the power of information in the face of a growing data deluge. A study, conducted by research...