Acquisition Evolved
In the Media and Entertainment industry, it all comes down to acquiring and retaining audiences. The higher the audience value, the better. Our guide, Acquisition Evolved,...
5 Steps to Cloud Service Provider Success
To see that the cloud is profoundly transforming the business world, you need only scan the headlines of leading business and technology journals. The cloud services shift...
Making intelligent decisions about identities and their access
As security threats increase; enterprises rapidly expand their footprints into cloud, mobile and social environments; and government regulations require more control over...
SLAs: The Foundation for Stronger Customer Relationships
Learn how to set yourself up for SLA success. Your customers have to know that you put them first. A well-crafted, service-centered SLA helps make that happen by defining...
From Break-Fix to Managed Services in 6 Easy Steps
As an IT service provider, you have a bottom line to maintain and staff to support, while providing your clients with the best possible service. As a business, you need to...
A Complete Guide to Pricing Your IT Services
Have you ever wondered how to determine whether your IT business is truly profitable or if you should be charging more for your IT services? Answers to pricing questions...
