The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices

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This white paper address how data mining is used to get more value from CRM systems — particularly focused on application of predictive analytics to the customer lifecycle...

Become a social business in the cloud IBM SmartCloud for Social Business collaboration services

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Help create business value by becoming a social business in the cloud. IBM SmartCloud for Social Business social collaboration services provide integrated email, social business...