Gartner Reassess Storage Requirements
The Internet of Things will drive the demand for more scalable and cost-effective storage, but the current solutions are insufficient to meet future demands. As IoT data...
Rugged Laptops Deliver Reliability, Security in Harsh Work Environments
What factors do you consider when deciding if the time has come to upgrade your mobile employees’ laptop or notebook? What about employees with notebooks that are used...
How to Avoid I-9 Penalties
How’s the health of your Form I-9 program? Federal inspections of Form I-9 are skyrocketing, and even innocent mistakes can trigger costly fines.
Improve your Form I-9...
Next Generation Storage: A Look 5 Years Out
In today’s “do more with less” world, storage requirements are growing exponentially. Many current storage systems have been serving the IT community since the 1970s...
5 Critical Requirements for a Future-Ready Contact Center
eBook
According to a recent Aberdeen Research on Omnichannel Customer Care, “Companies that connect all their customer service channels… report 89% customer retention,...
Critical Requirements for Building a Future-Ready Contact Center
Wednesday, October 29, 2014
2 PM Eastern / 11 AM Pacific
Today, customers expect the agent who answers their call to know they’ve already sent an email and engaged...
