The various needs of applications and the range of options open to customers to meet those needs are driving important infrastructure decisions. What is the best infrastructure...
Most of today’s organizations rely on a legacy of expensive, cumbersome infrastructure to hold their content needs together. Executives around the world are being...
Video Conferencing Made Simple
In the next few years, we shall see explosive growth in the use of video conferencing as a fundamental tool for businesses to enhance communication...
eBook
According to a recent Aberdeen Research on Omnichannel Customer Care, “Companies that connect all their customer service channels… report 89% customer retention,...
eBook
As companies made the transition to a multichannel contact center, many arrived there by adding more systems resulting in fragmented and siloed infrastructure. This...
Video Conferencing Made Simple
In the next few years, we shall see explosive growth in the use of video conferencing as a fundamental tool for businesses to enhance communication...
