How to Set Up an In-House Contact Center
In-house contact centers are becoming more of a reality with the cloud. This can be a big win for all businesses who care about their customer experience. You get...
10 Signs Your CRM is Obsolete
Your Customer Relationship Management (CRM) solution should be a bedrock of your business and an indispensable asset to sales and marketing teams...
Infographic: 8 Steps to an Effective Social CRM Strategy
Experts everywhere have been banging the Social CRM drum for quite a while. While many of us might roll our eyes and keep on “liking” and posting, our newest infographic...
What Improving Collaboration Won’t Cost You
Face-to-face interactions are the cornerstone of any professional relationship and collaboration effort. However, with today’s increasingly geographically dispersed workforce,...
5 Reasons to Choose Microsoft Lync and Polycom for Enterprise Voice
Lync Voice provides a flexible, low-cost communications platform that scales with the needs of your organization.
Polycom’s voice solutions seamlessly integrate into Lync...
What the World Wants in a Next-Generation ERP
Epicor Global ERP Survey
Brought to you by Epicor, this infographic presents results of a recent global ERP survey conducted to better understand the worldwide demands in...
