Customer Webinar: Transforming a Non-Traditional Call Center: Hear the Rochester Regional Health Success Story!

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Wednesday, August 30, 2017 – North America and Latin America Thursday, August 31, 2017 – Europe and Asia-Pacific Whether you’re in healthcare, tech or manufacturing,...

Protect Your Future NOW: Five Easy Steps to Eliminate Legacy Contact Center Risk

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Featuring Richard Snow, VP & Research Director of Customer & Contact Center Research, Ventana Research Is the complexity of your agent desktop application helping...

Omnichannel Customer Engagement: From Vision to Results (European Event)

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The Vodafone Success Story Thursday, December 8, 2016 3pm GMT / 4pm CET / 5pm SAST Vodafone, one of Germany’s largest telecommunications providers, has 8000+ agents...

Omnichannel Customer Engagement: From Vision to Results (Latin American Event)

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The Vodafone Success Story Wednesday, December 7, 2016 1pm CST / 5pm BRST Vodafone, one of Germany’s largest telecommunications providers, has 8000+ agents handling...

Omnichannel Customer Engagement: From Vision to Results (North American Event)

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The Vodafone Success Story Wednesday, December 7, 2016 11am PT / 2pm ET Vodafone, one of Germany’s largest telecommunications providers, has 8000+ agents handling over...

Omnichannel Customer Engagement: From Vision to Results (Asian-Pacific Event)

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The Vodafone Success Story Thursday, December 8, 2016 1pm AEDT / 10am SGT / 10:30am IST Vodafone, one of Germany’s largest telecommunications providers, has 8000+ agents...