5 Advantages of Mobile for Customer Service
For a More Responsive and Connected Customer Service
Customer service has never been more important to the success or failure of a business. In today’s hyper-connected...
Secrets to Business Growth
Invaluable Tips from 3 Successful Entrepreneurs
Small businesses have generated 65% of the net new jobs in the United States since 1995. Numbers like that illustrate best...
20 Customer Service Best Practices
Put the “Customer” Back in “Customer Service”
Customers today have so many options – not just the plethora of product choices, but even the multitude of ways...
10 Dreamforce Announcements That Will Shape Sales in 2015
Enable the Sales Team of the Future
Salesforce has just made 10 major announcements at Dreamforce that will make your sales team truly always-connected, fully mobile ready,...
How to Overcome Remote Collaboration Challenges
Get Insights from 5,000 Business Professionals
In late 2013, Polycom invited customers and partners around the world to participate in a survey that focused on collaboration...
Intro to the Basics of Video Conferencing
Video Conferencing Made Simple
In the next few years, we shall see explosive growth in the use of video conferencing as a fundamental tool for businesses to enhance communication...
