Featuring Art Schoeller, VP and Principal Analyst, at Forrester Research
Live Event Date: November 9, 2016 @ 3 PM GMT / 4 PM CET
Being “proactive” with your customers...
Mobility remains a top strategic opportunity for businesses of all kinds, due to its potential to make enterprises more competitive, employees more productive, and customer...
Your customers are constantly mobile. Without a mobile engagement strategy, you run the risk of losing contact with your customers and losing brand loyalty. To maintain a...
Consumers are so over mass-marketing and they’re no longer interested in sifting through thousands of emails, ads, and never-ending messaging to determine what’s applicable...
The New Frontier for Personalized Customer Experience
In our hyper-connected, socially-networked marketplace, customer expectations are more important than ever....
A Handbook for Meaningful (and Profitable) Engagement
Customers are seizing control of the marketplace and CEOs are shifting their focus to their customer-facing teams –...
