Omnichannel Customer Engagement: From Vision to Results (Latin American Event)

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The Vodafone Success Story Wednesday, December 7, 2016 1pm CST / 5pm BRST Vodafone, one of Germany’s largest telecommunications providers, has 8000+ agents handling...

Omnichannel Customer Engagement: From Vision to Results (North American Event)

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The Vodafone Success Story Wednesday, December 7, 2016 11am PT / 2pm ET Vodafone, one of Germany’s largest telecommunications providers, has 8000+ agents handling over...

Omnichannel Customer Engagement: From Vision to Results (Asian-Pacific Event)

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The Vodafone Success Story Thursday, December 8, 2016 1pm AEDT / 10am SGT / 10:30am IST Vodafone, one of Germany’s largest telecommunications providers, has 8000+ agents...

Contact Center Managers’ Roadmap to the Future in the Cloud (North American Event)

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Featuring Mary Wardley, VP, Enterprise Applications and CRM Software, IDC Live Event Date: Wednesday, November 16, 2016 10 AM PT / 1 PM ET Significant changes are coming...

Discover How Proactive Customer Communication Fuels Omnichannel Engagement (Latin America Event)

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Featuring Art Schoeller, VP and Principal Analyst, at Forrester Research Live Event Date: November 9, 2016 @ 12 PM CST / 4 PM BRST Being “proactive” with your...

Discover How Proactive Customer Communication Fuels Omnichannel Engagement (North American Event)

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Featuring Art Schoeller, VP and Principal Analyst, at Forrester Research Live Event Date: November 9, 2016 @ 10 AM PT / 1 PM ET Being “proactive” with your customers...