Transform Your CRM Data into Actionable Insights Using IBM SPSS Statistics
In today’s fast-paced digital world, you need to quickly understand your customers to provide them an impeccable experience. Exploring hidden insights about your...
Modernize Your SAP Implementation – Make Real-Time Business a Reality
Game-changing business intelligence could be closer than you think
The traditional need for separate OLTP and OLAP systems for business processes and analytics...
Protect Your Future NOW: Five Easy Steps to Eliminate Legacy Contact Center Risk
Featuring Richard Snow, VP & Research Director of Customer & Contact Center Research, Ventana Research
Is the complexity of your agent desktop application helping...
10 Signs Your CRM is Obsolete
Your Customer Relationship Management (CRM) solution should be a bedrock of your business and an indispensable asset to sales and marketing teams...
Infographic: 8 Steps to an Effective Social CRM Strategy
Experts everywhere have been banging the Social CRM drum for quite a while. While many of us might roll our eyes and keep on “liking” and posting, our newest infographic...
Acquire, Grow & Retain Customers
The Business Imperative for Big Data & Analytics
Throughout history, business leaders used previous positive performance to make decisions: they relied on intuition...
