All posts tagged Cloud Contact Center

Contact Center Managers’ Roadmap to the Future in the Cloud (North American Event)

Featuring Mary Wardley, VP, Enterprise Applications and CRM Software, IDC Live Event Date: Wednesday, November 16, 2016 10 AM PT / 1 PM ET Significant changes are coming...

Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution in 2016

by Vertical Insider / 0 Comment

It can be difficult for enterprises to navigate the broad array of available cloud contact center offerings: with the increased acceptance of cloud among enterprises, as...

Moving at the Speed of Business

by Vertical Insider / 0 Comment

Just the Facts: Business is moving at lightning speed. Busy, demanding customers are often the catalyst for that competitive rush. Customers today interact with companies...

Unifying the 21st Century Contact Center

by Vertical Insider / 0 Comment

Learn how advanced cloud contact center platforms enable combining standalone systems and provide a single view of each customer. Please complete the form below...

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