Forrester’s in-depth survey of IT and business managers captures key insights about Big Data strategies including the benefits of workload automation for accelerating...
The right big data architecture can help you meet the vastly expanding data processing requirements imposed by new regulations—without starving your budget for innovation....
Many organizations use service management solutions to capture and manage their IT service desk interactions. However, most do not automate common, high-volume support requests...
The automation of IT processes promises greater efficiency, improved reliability, increased predictability and reduced costs. However, poorly planned and implemented automation...
