A Quantum Leap in Fraud Detection
Fraud is a board-level concern for banks around the world. Despite spending $2 billion on fraud detection software each year, fraudulent activity still costs banks over...
How Will Branch Banking Evolve Over the Next Five Years?
A proliferation of new technologies, demographic shifts and non-traditional banking entities are driving retail banks to transform. Consumer expectations are also playing...
Optimizing the Branch in a Digital World
Even with the rapid proliferation of online and mobile banking, there is still a need for brick-and-mortar branch locations, staffed with employees who can help customers...
2017 Teller Line Study
By analyzing transaction volumes, pay rates, labor costs per transactions, and part-time employee utilization, institutions can gain insight into how they can maximize workforce...
FRTB Aggregation: Pulling It All Together
IBM discusses the issues facing banks as they prepare to implement FRTB and how data aggregation and reporting tools can aid compliance.
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Transforming the Retail Bank Branch: How workforce management practices support the new branch model
As more consumers embrace digital banking, branch traffic is on the decline. This means banks must rethink traditional approaches to hiring, staffing, managing, and engaging...
