Every interaction with your company informs the quality of that journey. Do you want great customers? If so, you need to create excellent customer journeys. This means better,...
Modern BPM creates connections of people to data and process (and each other) across lines of business and
organizational silos. The result is an operational situation in...
It’s no surprise that analysts universally agree on the biggest recent change in our world: the exponential increase in computing power amidst the continuous miniaturization...
Are you spending more time on IT maintenance rather than innovation? Are your business and IT organizations aligned? What are the signs you need to reconsider your approach...