Poison in the Well: How a Small Portion of Players Causes So Much Toxicity in Games

Anyone who has tried to engage in voice chat while playing a multiplayer game understands the potential of encountering toxicity. This has long been accepted as “just how it is,” a status quo that can’t be improved upon, the price of admission for playing games online. But did you know that it’s really only a small portion of players (6%!) that cause more than 90% of toxic interactions?

Join Modulate’s Hank Howie and Daniel Kelley from the Anti-Defamation League to discuss why this is the case, how that compares to other forms of media and community, and what we can all do to keep online games fun while eliminating the toxic elements that can cause real harm to players.

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