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KeystoneCare provides comprehensive hospice and in-home care to patients that have been hospitalized, require assistance in daily living, or are facing terminal illness. KeystoneCare is dedicated to protecting the time families have together, guiding them through difficult choices with the utmost care and respect for how patients choose to live. KeystoneCare’s VP of Technology, Shane Kolp, was starting to hear grumbling from his users. I/O-intensive workloads were impacting application response time; critical EMR applications were running slow, making it difficult for business users and caseworkers in the field to access, modify, and save patient records; and considerable IT time was spent troubleshooting and tuning, only for marginal performance gain. When poor application performance had caseworkers unable to process patients and document activity in a timely manner, IT needed an efficient way to get their people back to focusing on what matters most—providing comfort and care to patients at home or in hospice. “We don’t have the ability to endlessly add resources,” says Shane. “We have to squeeze every drop of efficiency out of what we have, so I started looking for a smart approach to solving our problems.” According to Shane, “We did an evaluation of V-locity and saw significant performance gains on our servers with the highest I/O loads.” After running V-locity for the course of the 30-day evaluation, Shane saw significant improvement in IOPS, workload processing, and application response time. “No more calls about performance issues and productivity—that was all the convincing I needed.” Shane continues, “V-locity has become de facto in our data center. It means I don’t worry about performance, my users can focus on providing care, and my budget isn’t consumed by hardware costs.”
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