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Case Management Solutions’ most mission critical and I/O-intensive application sat on top of an MS-SQL database and had become notoriously slow over time. Files with as many as 500 pages for a particular client would need to be processed to or from their NAS storage, and stole far too much time from employee productivity due to sitting and waiting for it to complete. They turned to their value-added reseller, Dealflow, for an answer that wouldn’t break their budget. “After we completed the server upgrades, we installed Condusiv’s I/O reduction software. After just one week, the software eliminated over 1 million I/O operations from being served from storage and Case Management Solutions saw exactly the kind of performance they were hoping to see. Even their backup times dropped,” said Lee Owens, VP of Sales, Dealflow. “Query times improved by 4X. Employees no longer had to wait to login or process files, and no longer experienced delays when going from page to page within the app. Instead of watching all 50 pages count up before printing, it’s almost instantaneous,” said Hal Brooks, Managing Partner, Case Management Solutions. “From our perspective, when Condusiv says they guarantee to fix application performance issues on Windows servers, that’s exactly what they do. We can attest to everything they claim as being true. It has helped all of our customers remove sluggishness from their most important applications,” said Owens. Owens continued, “Once they put V-locity into play, the only thing they are upset about is not doing it earlier.”
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