Suddenly, the ability to source essential  items around the world was severely limited, with many tier 1 and tier 2 suppliers  unavailable or difficult to reach. Entire business models transformed overnight as customer  behaviors changed – in particular, as e-commerce exploded during country lockdowns. 
To maintain business as usual while meeting these changing needs, executives depended  on robust data-sharing and collaboration within organizations and across business  ecosystems, all underpinned by a skilled workforce capable of adapting on the fly.

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