The 2015 Contact Center Buyer’s Bundle + 9 Questions for Choosing the Right Contact Center Software

The 2015 Contact Center Buyer's Bundle brings together the latest in information, coverage of important developments, and expert commentary to help with your contact center strategies and related decisions. The bundle includes the following assets and reports to insure that you get the most out of your contact center research: 9 Questions for Choosing the Right Contact Center Software Have You Earned Your Customers' Trust? The Top 5 Steps to Workforce Management Success Mapping the Customer Journey for Success Transforming the Customer Experience: How Four Contact Centers Did It Successfully Dispelling 7 Myths of Cloud-Based Contact Centers Request Free!