Join us for a lively discussion on how customer experience is a matter of life and death for retail brands and how to create customers for life with a strong CX strategy and the right tool kit.

What You Will Learn:

– Evolution of commerce technology
– What consumers expect from brands
– How brands manage and meet these expectations
– New research about tactics employed by leading retailers

Speakers: 

– Emily Pfieffer, Sr. Analyst, Commerce Technology – Forrester
– Fang Cheng, Founder & CEO – ‍Linc

Request Free!