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Discover how a user-driven, no-code solution enables you to combine the bi-directional and conversational nature of SMS with the rich data and intelligence of SAS CI to:
- Trigger the conversation based on customer context
- Reach high levels of engagement:
- 90% Open rate
- 45% Response rate
- Easily personalize messages, send MMS, or enable real-time fulfillment
Improve customer retention, communication, and overall experience by embedding SMS in your omnichannel customer journeys with SAS CI.
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