Learn how Homebase and Boots are Delivering a Personalised Customer Experience in 4 Steps with IBM

A truly personalized customer experience must be one that is data driven.

In this webinar we explore in 4 steps how brands can collect and leverage data that will underpin all elements of the customer journey across any point of interaction.

Join us and learn from James Lovell, European Retail Solutions leader, how brands like Homebase and Boots are using these 4 steps to deliver a personalized customer experience with IBM.

Speakers' names and job titles:
James Lovell
European Retail Solutions Executive
IBM Commerce

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