As part of this report iGrafx has been recognized as an industry leader. The report cites key iGrafx solution differentiators such as:

• Patent pending process mining that analyzes and simulates real-world process execution
• AI/ML-based prediction engine that enables levels of prediction accuracy for delivering faster, accurate, and greater results
• Scenario analysis, process simulation, and real-time monitoring of processes and journeys
• A strong customer base, including some of the leading brands across industry verticals such as financial services, manufacturing, automotive, healthcare and life sciences, logistics and transportation, electronics and semiconductors, CPG and retail, food and beverages, and many others.

Process mining helps organizations to accelerate the digital business transformation initiatives, customer experience (CX) and transformation, achieve operational agility, and align the organization’s vision and goals with its operational and functional goals.

Top use cases for iGrafx in process mining include mortgage or loan application processing, customer complaints and service management, financial risk and compliance, claims handling, digital twin of an organization (DTO), and supply chain management.

To learn more about process mining, and find out which solutions are leading the industry, access the Quadrant Knowledge Solutions SPARK Matrix and Knowledge Brief today.