The number one trend affecting all businesses is digital transformation. Consumers have fully embraced digital interactions. Digital payments and contactless payments are not new technologies by any means, but the speed of adoption and customer expectation has accelerated. Digital payment transactions are expected to hit $6.7 trillion in 3 years - a gain of 63% from 2019.   

Download this article to learn how digital innovation is reshaping payments and the importance of implementing digital payment technologies at your insurance organization. You will also discover:                               

• How automation is improving customer experience
• The benefits of AI and chatbots and how to implement them successfully
• How to improve customer engagement through digital disbursements