A scalable content operating model helps facilitate omnichannel success and leads to impactful customer experiences. Throughout his time as the content operations lead at BioMarin, Tom Zito has been instrumental in refining processes, establishing efficient governance, and identifying metrics for scalability. At each milestone along his journey, he has uncovered valuable lessons that he is now ready to share with you.

Join to learn Tom's practical insights to help you achieve omnichannel success.