In a trend exacerbated by the pandemic, foot traffic is down at many bricks-and-mortar stores, while digital purchases are at an all-time high. E-commerce represents a rapidly growing slice of the retail pie.
 
In this eBook, created in partnership with Nuance, we examine the current state of AI investments in the retail sector and the impact of the COVID-19 on deployment efforts. We use case studies from significant retailers including Dixons Carphone Group and Wayfair, and explore how to achieve success with AI in retail.