Thankfully, in the real world, the majority of help desk software vendors have your back. Some even go the extra mile to keep their customers happy.

To find out which help desk solutions offer the best customer support, we turned to those who’d know best: the customers. We analyzed tens of thousands of help desk software reviews written by verified users, and assigned a “sentiment score” to each product based on the positive or negative sentiments they expressed.

Download this document to find out which help desk solutions scored the highest marks for customer support.