The Purview eBook will help demonstrate how to provide business value through:Optimized resource utilization and capacity management for business critical applicationsTroubleshooting...
During Q1 2014, LogMyCalls processed millions of call segments using their Conversation Analytics engine. These calls were from dozens of industries across North America....
Analysis of Retargeting in the Center of the Social Web
Since the successful launch of retargeting in the News Feed, Facebook has been doubling down on retargeting ad products,...
The 2015 Contact Center Buyer's Bundle brings together the latest in information, coverage of important developments, and expert commentary to help with your contact center...
With its in-depth guidance and independent third-party vendor evaluations, Gartner's Magic Quadrant market assessment can assist your organization in implementing an effective...
The automotive industry has seen significant change over the last couple of decades, but looking to the future, there will be even more significant changes. With possibilities...