Once just an emerging technology, artificial intelligence for IT operations (AIOps) has grown to become a near requirement for successful network operations. By leveraging large-scale data collection, machine learning and automation, organizations can use AIOps platforms both as a force multiplier for network teams, as well as a source of valuable insights that drive strategic business decisions.

In the 2019 Market Guide for AIOps Platforms, we believe Gartner describes how AIOps has grown, lays out the key steps for IT departments looking to gain the benefits of AIOps and provides crucial information for selecting tools and vendors.

In the guide, we believe you’ll learn:

• The functionality and benefits provided by AIOps platforms
• How AIOps platform offerings have split into two types of solutions—domain-agnostic and domain-centric—and the differences between them
• Gartner’s recommendations on how to get started with AIOps and a list of representative AIOps solution vendors

Gartner includes Kentik as a Representative Vendor in the AIOps Platforms Market Guide. (Gartner, Inc., Market Guide for AIOps Platforms, by analysts Charley Rich, Pankaj Prasad, Sanjit Ganguli, 7 November 2019)*

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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