Gartner’s Market Guide for Data Center and Network Third-Party Hardware Maintenance is a comprehensive overview of the current third-party hardware maintenance market. In this guide, you will learn how third-party data center and network maintenance is defined, potential benefits and risks of third-party maintenance, as well as the strategic outlook and direction of third-party maintenance. More specifically, we believe you will learn:

• How competitive third-party maintenance (TPM) pricing compares to OEM support costs
• How third-party maintenance benefits provide greater value by extending end-of-life assets and offering greater flexibility with customized data center support
• What factors to consider and what steps to take when looking for a quality third-party maintenance provider.

Use this guide to explore what is happening in the data center and network market and what you should know to create a successful hybrid maintenance strategy for your data center operations and organizational goals.

Gartner Market Guide for Data Center and Network Third-Party Hardware Maintenance, 29 August 2019, Rob Schafer, Christine Tenneson, Mike Toussaint, Daniel Bowers

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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